Frequently Asked Questions
The first step is to determine what you want to achieve by going digital. Perhaps you’re looking to grow your practice without adding overhead, or you want more control over your cases. Once you have a clear idea of your goals, you can start figuring out what you need to make them a reality.
But where to begin? With so much information available online, it can be overwhelming. A few key questions include: What’s the best scanner for in-house printing? Which printer is best for beginners? As you delve deeper into the subject, you’re sure to have more questions. This is where we help you!
By replicating Dr Raj’s model, we can assist you by providing you with bespoke solutions for your clinic. Schedule in a call and let’s build you a bespoke plan!
Our team of dental experts is committed to helping you get the most out of your digital tools and software, maximizing your ROI and streamlining your practice’s efficiency and profitability. So why wait? Take the first step toward a more digital future today!
Remember, We are a dental clinic and our solutions are based on efficiencies that we have implemented ourselves to maximise margins and improve patient results/satisfaction.
We make digital dentistry easy.
At FTS, we are passionate about making digital dentistry easy and affordable. We provide comprehensive services and support using cutting-edge technology and a dedicated team, all backed by our personal testing and approval. Our offerings include:
- Digital Design Outsourcing: As one of the largest design centres worldwide, we offer a team of CAD designers who work to meet your unique needs and workflow. Our goal is to ensure you receive cases tailored to your specifications.
- Health Record Storage: We handle digital files annually, making us experts in navigating the digital landscape of dentistry.
- Our secure storage solutions help you keep your patient health records organised and in compliance with MHRA regulations.
- Open Systems: Our software solutions are designed to streamline your workflow, allowing you to focus on providing the best care possible to your patients. We understand that you may prefer to work with different platforms and offer an open systems to give you the freedom to choose.
- Software Consulting: Our team of dental software experts is dedicated to helping you make the most of your digital tools and software. We strive to improve the overall efficiency and profitability of your business and are committed to helping you achieve your goals.
- Digital Products: We offer a range of products, including resins, 3D printers and 3D scanners to help you elevate your digital dentistry efforts. Our products are thoroughly tested and selected to ensure the best possible results.
We are excited to help you embrace digital dentistry. Contact us today to learn more about our services and how we can assist you.
Starting with FTS is simple. Simply send us an email or whatsapp with your details and we’ll setup an account for you!
In your welcome email, you will receive a video plus an onboarding session to understand how to use the portal. Typically, a patient scan in STL format is sufficient for most treatments.
You can also send in your cases via your scanner or via email. We will create a case on your behalf.
Generally 48 hours for design cases.
Print/Manufactured cases generally take seven working days.
We also offer expedited rush orders.
To give you an idea of pricing, single crowns and diagnostic waxups are £11/unit, nightguards are £35 and an All on X is £150/arch.
Once you login to your portal, click on “My Orders” and your list of cases will be there. You can filter by the different stages of the case.
Requesting a redesign cannot be easier! Simply go onto the portal and add a note on the case. Our designers will then redesign the case, If your case has new requirements or you need to make a change to the design, you can submit your case for a redesign.
We offer unparalleled customer service at your terms! We would recommend using your portal to communicate however your dedicated concierge is also available either by email/whatsApp/telephone by mentioning your order iD.
When you plan and reserve your case beforehand, it is referred to as a pre-booked case. This service is especially beneficial for doctors who require a case at a specific time for same-day smile design or complex cases. The fee for this service is £50 per case. Simply mention in the upload or to your designer, that you wish for a rush case, and we’ll make it happen.
On the other hand, if you require a case within 2-5 hours, it is considered a rush case and not pre-booked. The fee for this service is £5 per unit (on top of design fee usually £12 per unit). You can choose the rush option while submitting your treatment order.
