Our contact details:
Face Teeth Smile Lab
3 Market Place
Chalfont St Peter
Gerrards Cross
Buckinghamshire
SL9 9EA
Telephone: 07835 115 361
Email: lab@faceteethsmile.com
What data do we collect?
Face Teeth Smile Lab (FTS) collects personal identification information, including your name, postal address, email address, IP address and telephone numbers.
How do we collect your data?
You directly provide FTS with most of the data we collect. We collect and process data when you:
- Register online or place an order for any of our services or products
- Voluntarily complete a customer survey or provide feedback on our message boards or via email
- Use or view our website via your browser’s cookies
How will we use your data?
FTS collects your data so that we can:
- Process your order and manage your account
- Email you with news of other services and products we think you might like
When FTS processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
FTS securely stores your data on secure cloud servers held with Seazona
We will keep records for at least 11 years. When this period has expired, we will delete your data from our servers.
Marketing
FTS would like to send you information about products and services that we think you might like. If you have agreed to receive marketing, you always opt out at a later date.
You have the right at any time to stop FTS from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email lab@faceteethsmile.com
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – you have the right to ask us for copies of your personal information.
- Your right to rectification – you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – you have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – you have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – you have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.
Face Teeth Smile Lab
3 Market Place
Chalfont St Peter
Gerrards Cross
Buckinghamshire
SL9 9EA
Tel: 07835115361
Email: lab@faceteethsmile.com
What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit aboutcookies.org.uk
How do we use cookies?
FTS uses cookies in a range of ways to improve your experience on our website. These include:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies. Our website uses:
- Functionality – FTS uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include which language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – FTS uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address.
How to manage cookies
You can set your browser not to accept cookies, and aboutcookies.org.uk tells you how to remove cookies from your browser. In a few cases, some of our website features may not function as a result of removing cookies.
Privacy policies of other websites
The Face Teeth Smile website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read its privacy policy.
Changes to our privacy policy
FTS keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 5 October 2021.
How to contact us:
Face Teeth Smile Lab
3 Market Place
Chalfont St Peter
Gerrards Cross
Buckinghamshire
SL9 9EA
Tel:02080909975
Email: lab@faceteethsmile.com
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the address above.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
